Shopify agency for Sarajevo brands
Shopify stores for Sarajevo’s craft workshops, coffee and food producers and young fashion labels, reaching local shoppers, visitors and the diaspora.
Shopify development and growth for Sarajevo brands
Sarajevo mixes old trade and new business. In Baščaršija, coppersmiths, jewellers and carpet sellers still work in the old bazaar streets, selling coffee sets, trays and filigree to visitors. Around them, a younger scene of fashion labels, cafés, cosmetics makers and IT companies has grown, helped by the city’s tourism and events like the Sarajevo Film Festival. Many of these businesses want to sell to tourists after they return home and to Bosnians living abroad.
We work with Sarajevo brands remotely, with calls in your morning and written updates in English. Typical projects include stores for craft and souvenir businesses with international shipping, local payments and cash on delivery for domestic customers, content in Bosnian and English and campaigns that reach the diaspora before holidays.
What Sarajevo brands need from their store
Baščaršija crafts online
Handmade copperware, coffee sets and filigree jewellery tell a story that visitors remember. We build product pages with photos of the making process, personalisation options for engraving and careful packaging information for international buyers.
Tourists who order later
Visitors often wish they had bought more. QR codes on shop counters and packaging lead them to your online store, and we set up international shipping and euro pricing so reordering from abroad is simple.
Diaspora gifting
Bosnians abroad send gifts to family at home and buy products they miss. We add gift messages, delivery to addresses in Bosnia paid for from abroad and campaigns timed for Bajram, Christmas and summer.
Payments, delivery and compliance in Bosnia and Herzegovina
- Cash on delivery (pouzećem)
- Visa & Mastercard via local processors
- Monri
- Bank transfer
- Card payments for diaspora orders
- BH Pošta
- Pošte Srpske
- HP Mostar
- Euroexpress
- X Express
- DHL Express (international)
- VAT 17% (Indirect Taxation Authority)
- Consumer protection law
- Personal data protection law
- Customs for exports to the EU
Industries we help in Sarajevo
How we work
Discovery call
We learn your goals, catalogue, tech stack and market, then agree what success looks like.
Audit & roadmap
A store, SEO and competitor audit turns into a prioritised roadmap with a timeline and fixed quote.
Design & build
UX, design and development in sprints, with a private preview store you review at every step.
Launch
QA across devices, redirects, tracking and a planned go-live with no downtime.
Grow
SEO, CRO and paid campaigns compound results month after month, with clear reporting.
Ongoing support
A dedicated team for fixes, new features and seasonal campaigns when you need them.
Other cities in Bosnia and Herzegovina
Frequently asked questions
Can customers abroad buy gifts for family in Sarajevo?
Yes. We set up the store so buyers abroad can pay by card and choose a delivery address in Bosnia, with a gift message and no prices on the packing slip. This works well for holidays and birthdays, when the diaspora sends gifts home.
Can we offer engraving on handmade products?
Yes. We add personalisation fields to product pages for names, dates or short messages, with a preview where possible. The details are saved with each order so your workshop knows exactly what to engrave before shipping.
Do you have an office in Sarajevo?
No. We are a remote team based in India and work with Sarajevo brands through video calls, a shared project board and email. We do not offer in-person meetings, but every change is shown on a staging store before launch.