Shopify agency for brands in Burkina Faso
Shopify stores that take Burkinabè shea butter, Faso Dan Fani cloth and bronze craft to customers in Ouagadougou, the region and abroad.
Shopify experts for Burkina Faso brands
Burkina Faso’s online market is young, and most people pay with mobile money rather than cards. Its products, however, travel well. Shea butter made by women’s cooperatives is sold to cosmetics buyers worldwide, Faso Dan Fani woven cotton cloth is a source of national pride, and Ouagadougou’s bronze casters and artisans supply collectors abroad. The diaspora in France, Côte d’Ivoire and elsewhere is another important audience for Burkinabè brands.
BOOST STAR Experts helps Burkinabè brands and cooperatives build Shopify stores for local, regional and international customers. Shopify Payments is not available, so we plan checkout around Orange Money, Moov Money, cash on delivery and regional payment aggregators that can connect to your store. We also plan realistic shipping for a landlocked country, then work on French content, social campaigns and export storefronts.
Selling online in Burkina Faso: what your store needs
Mobile money first
Orange Money and Moov Money are the most common ways to pay for goods remotely, and many shoppers have no bank card. Regional aggregators such as CinetPay let stores accept mobile money and cards through one integration. Cash on delivery remains common in Ouagadougou and Bobo-Dioulasso, especially for first orders from a new brand.
TVA and the CFA zone
Value added tax (TVA) is 18% on most goods. Burkina Faso uses the West African CFA franc, shared with neighbours in the WAEMU zone and pegged to the euro, which keeps pricing stable for customers in France and the region. Food and cosmetic exports such as shea butter need certificates for the destination market.
Landlocked logistics
Burkina Faso has no coast, so larger export shipments travel by road to ports such as Abidjan, Lomé or Tema. Small parcels can go by air with DHL Express or through SONAPOST, the national post. Inside Ouagadougou, motorbike couriers deliver quickly, while orders to other regions take longer and should carry realistic delivery estimates.
French, social media and trust
French is the language of business and online shopping, with Mooré and Dioula widely spoken in daily life. Facebook and WhatsApp drive discovery and customer service. Shoppers trust brands with real photos, visible contact numbers and quick replies, and stores that show cooperative or maker stories do well with customers abroad.
Payments, delivery and compliance in Burkina Faso
- Orange Money
- Moov Money
- Cash on delivery
- Cards & mobile money via aggregators such as CinetPay
- Bank transfer
- SONAPOST (national post)
- DHL Express
- Motorbike couriers in Ouagadougou
- Road freight to coastal ports
- TVA (18%)
- BCEAO rules for mobile money & payments
- Export certificates for shea butter & food products
Shopify agency services across Burkina Faso
Industries we help in Burkina Faso
Working together
Burkina Faso is 5.5 hours behind India all year. Your morning is our early afternoon, which gives a comfortable window for calls, and our written update arrives in the middle of your working day.
Time zone: GMT (UTC+0, no daylight saving). Currency: XOF (CFA franc). Languages: French, Mooré, Dioula, Fulfulde.
How we work
Discovery call
We learn your goals, catalogue, tech stack and market, then agree what success looks like.
Audit & roadmap
A store, SEO and competitor audit turns into a prioritised roadmap with a timeline and fixed quote.
Design & build
UX, design and development in sprints, with a private preview store you review at every step.
Launch
QA across devices, redirects, tracking and a planned go-live with no downtime.
Grow
SEO, CRO and paid campaigns compound results month after month, with clear reporting.
Ongoing support
A dedicated team for fixes, new features and seasonal campaigns when you need them.
Frequently asked questions
Can our Shopify store accept Orange Money?
Shopify Payments does not support Orange Money, but regional payment aggregators can. We check which aggregator offers a working Shopify connection for your business and set it up so customers can pay by Orange Money, Moov Money or card, with cash on delivery available as a fallback.
Can we sell shea butter to customers abroad?
Yes. Shea butter is in steady demand from cosmetics buyers and individual customers. We build product pages that explain grade, sourcing and the cooperatives involved, and set up shipping to countries where your certificates are accepted, with clear duty information for buyers.
How do you handle shipping from a landlocked country?
We separate small parcels, which go by air with DHL or SONAPOST, from larger wholesale orders, which go by road to a port. Shipping rates are set by weight and destination, and many brands keep some stock with a partner in Europe to make retail delivery faster and cheaper.
Can you build our store in French?
Yes. French is the main language for online shopping in Burkina Faso and for customers in France and West Africa. We set up the full store in French, including checkout and emails, and add English for buyers elsewhere when you are ready to expand.
How do you work with clients in Burkina Faso?
Our team works remotely from India, 5.5 hours ahead. We meet in your morning, share progress on a project board and send written updates. If your connection is unreliable, we keep video calls short and use voice notes and written summaries instead.