Shopify agency for brands selling in Israel
Shopify stores built for Israeli shoppers: right-to-left Hebrew design, payments in instalments, accessible pages and marketing for brands selling at home and worldwide.
Shopify experts for Israel brands
Israel has a busy, highly digital eCommerce market with a few local requirements that catch international platforms out. Stores need a proper right-to-left Hebrew design, shoppers expect to split card payments into instalments (tashlumim), and accessibility regulations are actively enforced. Local brands also compete with cheap cross-border imports, so they win on service, speed and brand. Many Israeli D2C companies, from cosmetics to fashion, sell to the US and Europe from early on.
BOOST STAR Experts builds and grows Shopify stores for Israeli brands and for international brands entering Israel. We handle RTL themes, Hebrew and English storefronts, local payment gateways, accessibility work and delivery integrations. Then we focus on SEO, Google and Meta campaigns and conversion improvements, with reporting that ties spend to orders in both the local and international markets.
Selling online in Israel: what your store needs
Cards in instalments, Bit and wallets
Credit cards dominate, including the local Isracard, and shoppers expect to pay in instalments for larger orders. Bit and PayBox, the popular payment apps, plus Apple Pay and Google Pay, are increasingly offered at checkout. Israeli stores typically connect local gateways such as Cardcom, Tranzila, PayPlus or Grow, which support instalments and issue Hebrew invoices.
18% VAT, consumer and privacy law
VAT is 18% on most goods, with an exemption for sales in Eilat. The Consumer Protection Law lets shoppers cancel online purchases within 14 days, with a cancellation fee capped at 5% or ₪100, whichever is lower. The Privacy Protection Law, strengthened by Amendment 13 in 2025, sets rules for handling customer data and marketing consent.
Accessibility is mandatory
Israeli regulations require commercial websites to meet the accessibility standard IS 5568, based on WCAG, and to publish an accessibility statement. Lawsuits over inaccessible sites are common. We build themes with proper headings, alt text, keyboard navigation and contrast, rather than relying only on an overlay widget, which on its own rarely achieves compliance.
Delivery, pickup points and imports
Israel Post, HFD and private couriers handle domestic parcels, and many shoppers choose pickup points or lockers. Delivery is generally a few days, with faster options in the centre. Because shoppers also order directly from overseas marketplaces, local stores need to show clear delivery times, easy returns and Hebrew customer service to justify buying locally.
Payments, delivery and compliance in Israel
- Credit cards with tashlumim (instalments)
- Isracard
- Bit
- PayBox
- Apple Pay & Google Pay
- PayPal
- Local gateways (Cardcom, Tranzila, PayPlus, Grow)
- Israel Post
- HFD
- UPS
- DHL Express
- Pickup points & lockers
- 18% VAT (Eilat exempt)
- Accessibility regulations (IS 5568)
- Consumer Protection Law (14-day cancellation)
- Privacy Protection Law (Amendment 13)
- Hebrew invoices & receipts
Shopify agency services across Israel
Working together
Israel is 3.5 hours behind India in winter and 2.5 hours in summer, and its working week runs Sunday to Thursday. We plan calls for your mornings on the days both teams are working and keep everything else in writing.
Time zone: Israel Time (UTC+2, UTC+3 in summer). Currency: ILS (₪). Languages: Hebrew, Arabic.
How we work
Discovery call
We learn your goals, catalogue, tech stack and market, then agree what success looks like.
Audit & roadmap
A store, SEO and competitor audit turns into a prioritised roadmap with a timeline and fixed quote.
Design & build
UX, design and development in sprints, with a private preview store you review at every step.
Launch
QA across devices, redirects, tracking and a planned go-live with no downtime.
Grow
SEO, CRO and paid campaigns compound results month after month, with clear reporting.
Ongoing support
A dedicated team for fixes, new features and seasonal campaigns when you need them.
Frequently asked questions
Can Shopify run a right-to-left Hebrew store?
Yes. Shopify supports Hebrew and RTL layouts, but not every theme or app handles them well. We choose or adapt a theme so menus, sliders, forms and checkout all read correctly from right to left, and test on mobile, where layout problems show up first. English can run alongside Hebrew with Shopify Markets.
Can customers pay in instalments on our Shopify store?
Yes, through Israeli gateways. Providers such as Cardcom, Tranzila, PayPlus and Grow let you set how many instalments are allowed and from what order value. We set this up, show the instalment option on product pages and connect invoicing so Hebrew tax invoices are sent automatically.
How do you make a store compliant with Israeli accessibility rules?
We build accessibility into the theme: semantic structure, readable contrast, keyboard navigation, labelled forms and alt text for images. We then test against WCAG criteria and help you publish an accessibility statement. For formal certification, we work with your accessibility consultant on any items they flag.
Can an Israeli brand sell to the US and Europe from Shopify?
Yes. Shopify Markets lets you sell in dollars, euros and pounds with English content and separate pricing. We set up international shipping, duties information and payment methods that customers abroad expect, so one store can serve Israel and export markets together.
How do you work around the Sunday to Thursday week?
We agree a regular call slot on days both teams work, usually in your morning, and keep the rest of the communication on a shared board. Launches are planned so our team is online on the day you go live, and urgent issues are handled by a named contact.