Shopify agency for Windhoek brands
Shopify stores for Windhoek’s skincare, craft, outdoor and food brands, serving Namibian customers, South Africa and visitors from abroad.
Shopify development and growth for Windhoek brands
Windhoek is Namibia’s capital and its commercial centre, sitting in the middle of the country and home to the main international airport. Many businesses here supply the tourism industry, from safari outfitters and lodge suppliers to craft and skincare brands. The city’s German heritage shows in its bakeries, breweries and butcheries, and its craft centre and markets give local makers a place to meet visitors.
We work with Windhoek brands remotely, with calls in your morning and every change reviewed on a staging store. Typical projects include stores for natural skincare and crafts with international shipping, outdoor and safari gear with clear specifications, local pickup and delivery in the city, and wholesale ordering for lodges and retailers.
What Windhoek brands need from their store
Supplying lodges and tour operators
Many Windhoek businesses sell to lodges, camps and tour companies. We set up trade accounts, bulk pricing and repeat ordering so these customers can restock online without phone calls and emailed price lists.
Outdoor and safari gear
Visitors and locals buy outdoor clothing, camping equipment and vehicle accessories before trips into the desert and bush. We build stores with technical specifications, checklists and bundles for different types of trip.
Natural skincare and crafts
Brands using Kalahari melon, marula and other local ingredients sell to visitors and export buyers. We create product pages that explain ingredients, sourcing and community benefits, with gift sets for travellers.
Payments, delivery and compliance in Namibia
- Visa & Mastercard
- EFT / bank transfer
- Bank wallet payments
- Cash on collection
- International cards for overseas orders
- NamPost
- NamPost Courier
- Private couriers
- DHL Express
- Road freight via South Africa
- VAT (15%) via NamRA
- Electronic Transactions Act (2019)
- SACU customs paperwork
- Permits for some natural plant products
How we work
Discovery call
We learn your goals, catalogue, tech stack and market, then agree what success looks like.
Audit & roadmap
A store, SEO and competitor audit turns into a prioritised roadmap with a timeline and fixed quote.
Design & build
UX, design and development in sprints, with a private preview store you review at every step.
Launch
QA across devices, redirects, tracking and a planned go-live with no downtime.
Grow
SEO, CRO and paid campaigns compound results month after month, with clear reporting.
Ongoing support
A dedicated team for fixes, new features and seasonal campaigns when you need them.
Other cities in Namibia
Frequently asked questions
Do you have an office in Windhoek?
No. Our team works remotely from India and supports Windhoek brands through video calls in your morning, a shared project board and written updates, with every change approved by you before it goes live on the public store.
Can lodges order from us at wholesale prices?
Yes. We set up trade accounts that show wholesale prices, payment terms and minimum orders after login, while retail customers see normal prices. Repeat orders can be placed in a few clicks from the account page.
Can customers collect orders in Windhoek?
Yes. We enable local pickup at your shop or warehouse with clear opening hours, and send a notification when the order is ready. Customers outside Windhoek see NamPost and courier delivery options instead, with prices based on their region.