Shopify agency for Tunisian brands
Shopify stores for Tunisian brands selling at home with cash on delivery and local cards, and abroad with olive oil, dates, cosmetics and crafts.
Shopify experts for Tunisia brands
Tunisia’s online market is shaped by a well-educated, connected population and a strong habit of shopping through Facebook and Instagram pages. Cash on delivery is the norm, while online card payments rely on domestic gateways because the dinar is not freely convertible. Beyond the home market, Tunisia is one of the world’s largest olive oil exporters and is known for Deglet Nour dates, harissa, ceramics from Nabeul, textiles and natural cosmetics.
BOOST STAR Experts builds and grows Shopify stores for Tunisian brands from our team in India. Locally, we set up cash on delivery with confirmation, card payments through gateways such as ClicToPay or Konnect where integrations exist, and courier connections. For export brands, we plan how to accept foreign payments, often through a partner abroad, and build Arabic, French and English stores with shipping and marketing for overseas customers.
Selling online in Tunisia: what your store needs
Cash on delivery and local gateways
Most Tunisian online orders are paid in cash on delivery. Card payments use domestic bank cards and La Poste’s e-DINAR card, processed through gateways such as ClicToPay, Konnect and Flouci. Because of foreign exchange controls, Shopify Payments, Stripe and PayPal payouts are not options for Tunisian businesses selling locally.
VAT, data and exchange rules
The standard VAT rate is 19%, with reduced rates of 7% and 13% for certain goods and services. Personal data is protected under a dedicated law supervised by the INPDP. Exporters must repatriate foreign earnings under exchange regulations, and some startups benefit from foreign currency accounts under the Startup Act.
Rapid-Poste and private couriers
Rapid-Poste, the express service of La Poste Tunisienne, Aramex and a number of private couriers specialising in eCommerce deliver across the country, usually within one to three days. Most handle cash collection on delivery. Clear delivery fees by governorate and tracking messages reduce refusals and calls to customer service.
Facebook shopping and export markets
Facebook and Instagram are where Tunisians discover brands, and many expect to confirm orders by phone. Content in Arabic and French reaches most shoppers. For export, France, Germany and Italy have large Tunisian communities and buyers of olive oil, dates and cosmetics, so a French and English storefront is often the starting point.
Payments, delivery and compliance in Tunisia
- Cash on delivery
- Tunisian bank cards
- e-DINAR (La Poste)
- ClicToPay
- Konnect
- Flouci
- Rapid-Poste
- Aramex Tunisia
- Private eCommerce couriers
- DHL Express (export)
- VAT (19% / 13% / 7%)
- Personal data law (INPDP)
- Foreign exchange regulations
- Food export certification
Shopify agency services across Tunisia
Working together
Tunisia is 4.5 hours behind India throughout the year. We keep your morning free for calls, which falls in our afternoon, and send written progress notes before you close for the day.
Time zone: CET (UTC+1, no daylight saving). Currency: TND (DT). Languages: Arabic, French (widely used).
How we work
Discovery call
We learn your goals, catalogue, tech stack and market, then agree what success looks like.
Audit & roadmap
A store, SEO and competitor audit turns into a prioritised roadmap with a timeline and fixed quote.
Design & build
UX, design and development in sprints, with a private preview store you review at every step.
Launch
QA across devices, redirects, tracking and a planned go-live with no downtime.
Grow
SEO, CRO and paid campaigns compound results month after month, with clear reporting.
Ongoing support
A dedicated team for fixes, new features and seasonal campaigns when you need them.
Frequently asked questions
Which online payment methods work in Tunisia?
Local gateways such as ClicToPay, Konnect and Flouci accept Tunisian bank cards and e-DINAR. Where a Shopify integration is available, we connect it and test it end to end. Cash on delivery remains essential, so we set it up with order confirmation as well.
Can we sell Tunisian olive oil to customers in Europe?
Yes, with the right setup. You need food export certification, EU-compliant labelling and a way to accept euro payments, often through a partner company or distributor in Europe. We build multilingual product pages, EUR pricing and shipping through a European fulfilment partner if you have one.
How do you reduce refused cash on delivery orders?
We add a confirmation step by phone or WhatsApp, flag repeat refusers and track refusal rates by governorate and product. Clear delivery fees, realistic delivery days and good product photos help customers commit before the courier arrives.
Should the store be in Arabic or French?
Usually both. French is widely used in Tunisian commerce, while Arabic reaches a broader audience. We build both with right-to-left support for Arabic and add English for export customers, all from one Shopify store. Product names, order emails and SEO titles are adapted for each language rather than translated word for word.
How does working with a team in India work for Tunisia?
Tunisia is 4.5 hours behind India all year, so your morning overlaps with our afternoon. We hold calls then, keep tasks on a shared board and send written updates at the end of our working day.