Shopify agency for Caracas brands
Practical Shopify stores for Caracas food, fashion and beauty brands, with dual-currency pricing, WhatsApp ordering and delivery across the city.
Shopify development and growth for Caracas brands
Caracas is Venezuela’s capital and largest consumer market, and its entrepreneurs have adapted quickly to changing conditions. Food businesses, bakeries and chocolate makers using Venezuelan cacao, small fashion and swimwear labels and beauty resellers build their audiences on Instagram and sell by WhatsApp, often delivering by motorbike the same day. Areas such as Las Mercedes, Chacao and El Hatillo have many independent shops that now sell online as well.
We work with Caracas businesses remotely, with calls in your early morning and most updates in writing. Typical projects include Spanish storefronts with dollar and bolívar pricing, manual payment flows for Pago Móvil and Zelle, delivery zones by municipality and WhatsApp order confirmation. We plan around power or connection interruptions, so nothing urgent depends on a single live call.
What Caracas brands need from their store
Cacao and chocolate makers
Venezuelan cacao is highly regarded by chocolate makers. We build product pages that explain origin, cacao percentage and tasting notes, and gift boxes for local customers and for diaspora buyers through a partner abroad.
Delivery by municipality
Delivery prices vary between municipalities such as Chacao, Baruta and Sucre. We set delivery zones with their own rates and times, collect references and phone numbers and send details to your motorbike couriers.
From Instagram to a store
Many Caracas brands sell entirely through Instagram messages. We move the catalogue to Shopify, tag products in posts and keep WhatsApp for questions, so customers can order without waiting for replies.
Payments, delivery and compliance in Venezuela
- Pago Móvil
- Bank transfer (bolívares)
- Zelle
- USD cash on delivery
- Cashea instalments
- Motorbike couriers (city delivery)
- MRW
- Zoom
- Tealca
- Fulfilment partner abroad
- IVA (16% standard)
- IGTF on foreign-currency payments
- Banking and sanctions limits on payment providers
Industries we help in Caracas
How we work
Discovery call
We learn your goals, catalogue, tech stack and market, then agree what success looks like.
Audit & roadmap
A store, SEO and competitor audit turns into a prioritised roadmap with a timeline and fixed quote.
Design & build
UX, design and development in sprints, with a private preview store you review at every step.
Launch
QA across devices, redirects, tracking and a planned go-live with no downtime.
Grow
SEO, CRO and paid campaigns compound results month after month, with clear reporting.
Ongoing support
A dedicated team for fixes, new features and seasonal campaigns when you need them.
Other cities in Venezuela
Frequently asked questions
Do you have an office in Caracas?
No. Our team works remotely from India and serves Caracas businesses through video calls in your early morning, a shared project board and a staging store for approvals. Written updates keep you informed between calls.
Can customers upload proof of payment?
Yes. We add an upload or WhatsApp link to the order confirmation, so customers can send a Pago Móvil or Zelle reference. Your team checks it, marks the order as paid in Shopify and the customer receives an automatic confirmation.
Can we sell to Venezuelans in other countries?
Yes, typically through a store version run with a partner abroad who holds stock and accepts card payments. Customers can also buy gifts for family in Caracas, paying abroad while your team delivers locally across the city.