Shopify agency for Hanoi brands
Shopify stores for Hanoi’s ceramics, silk and lifestyle brands, presenting traditional craft clearly for Vietnamese shoppers and buyers around the world.
Shopify development and growth for Hanoi brands
Hanoi is Vietnam’s capital and its centre for traditional craft. Craft villages nearby, such as Bát Tràng for ceramics and Vạn Phúc for silk, supply homeware, gifts and textiles sold in the Old Quarter and increasingly online. The city also has a growing scene of lifestyle, tea and cosmetics brands. Hanoi shoppers tend to research purchases carefully and value quality and trust, while tourists often look for these products again after returning home.
We work with Hanoi brands remotely, with calls across most of your working day. Common projects include stores that tell craft stories well, product photography guidance, shipping set up for fragile ceramics, bilingual Vietnamese and English storefronts and wholesale ordering for shops, hotels and cafés, plus marketplace sync so stock stays accurate everywhere.
What Hanoi brands need from their store
Ceramics and craft villages
Handmade ceramics vary piece by piece and break easily in transit. We build product pages that explain glazes, sizes and care, plus packaging-aware shipping rates and insured delivery options for customers far away.
Silk and textiles
Silk scarves, áo dài and home textiles need close-up images, fabric details and size information. We design product pages that show texture and quality, with filters by colour, fabric and occasion.
Considered buyers
Hanoi shoppers often compare carefully before buying. We add reviews, clear policies, detailed FAQs and chat buttons for Zalo and Messenger, so customers can get answers and buy with confidence.
Payments, delivery and compliance in Vietnam
- Cash on delivery
- VietQR bank transfer
- MoMo
- ZaloPay
- VNPay
- Domestic ATM & credit cards
- PayPal (cross-border)
- GHN (Giao Hàng Nhanh)
- GHTK (Giao Hàng Tiết Kiệm)
- Viettel Post
- VNPost
- J&T Express
- Ahamove / GrabExpress same-day
- MOIT website notification
- VAT (10% standard)
- Personal data protection rules
- Consumer protection law
How we work
Discovery call
We learn your goals, catalogue, tech stack and market, then agree what success looks like.
Audit & roadmap
A store, SEO and competitor audit turns into a prioritised roadmap with a timeline and fixed quote.
Design & build
UX, design and development in sprints, with a private preview store you review at every step.
Launch
QA across devices, redirects, tracking and a planned go-live with no downtime.
Grow
SEO, CRO and paid campaigns compound results month after month, with clear reporting.
Ongoing support
A dedicated team for fixes, new features and seasonal campaigns when you need them.
Other cities in Vietnam
Frequently asked questions
Are you based in Hanoi?
No. Our team works remotely from India and serves Hanoi brands through scheduled calls, a shared project board and written updates. Because our working days overlap almost entirely, replies to questions usually come the same day.
Can we ship ceramics safely to customers abroad?
We set up shipping profiles for fragile items, connect international couriers that offer tracking and insurance and add packaging notes for your team. Product pages show realistic delivery times, so overseas customers know what to expect before ordering.
Can hotels and shops order wholesale from our store?
Yes. We set up wholesale accounts with their own prices, minimum quantities and payment terms, so hotels, cafés and retailers can reorder easily. Retail customers continue to see your normal prices on the same store.